eCrM- Customer Relationship Management System is a compact package designed to provide a sophisticated web technology, aimed at bringing about total quality in Customer Relationship Management. The system focuses on excellent coordination between Administrator, Customers and other entities of Management System using Electronic Intranet Documentation System. The success of your business depends on making strong sales that drive revenue. Leads generated by marketing team somehow fall through the cracks and are never followed up by the sales team if the process is tough and time consuming. Not only are the sales lost, but marketing dollars are wasted. eCrM provide facility to manage/handle all details related to customer in a very easy way.